UX Strategy, Design, Leadership, Insights

mbossen@bossenova.comSaint Paul, Minnesota

Empathize & Define


Conduct research to understand users. Use research to illuminate user needs and pain points.



Brainstorm solutions; highlight opportunities for innovation.



Build and review real, tactile representations of best ideas and solutions.

Test & Deliver


Conduct user-testing and iterate based on feedback. Develop, execute, and deliver for success.

UX/UI Creator & Leader

Leading teams in strategy and creation of wireframes, personas, journey maps, and other UX assets. Developing information architecture, data models, task flows, heuristic evaluations, and hierarchical sitemaps. Leader in concepting, creating, and delivering User Experience training and workshops to diverse groups. Always on the leading edge: currently researching AI/ML and how UX integrates with this new technology.

Contact Me

User Research

Passionate about designing, creating, and delivering complex qualitative and quantitative user research projects and usability tests. Leading and facilitating user research and usability testing. Delivering strategic recommendations with confidence.

Technical Chops

Lo- and Hi-fidelity prototypes in Sketch, Figma, Axure, Invision, Omnigraffle, etc. Expert user of Sketch, Figma, Axure, and the full Adobe Creative Suite. Creating pattern libraries, and data-driven, component-based UX/UI designs. HTML5/CSS fluent. Able to convey complex information to both technical and non-technical audiences.

Accessibility Expert

Performing audits of current or newly built site experiences, and delivering guidance for remediation to achieve WCAG/ADA compliance. Partnering with developers to update and recreate digital experiences for ADA compliance.

The Works

Random Side Projects >


Malphorisms are broken aphorisms. They seem right, but they are very, very wrong. Many of these fine nuggets of wisdom were gleaned from real-life meetings and seminars, where a presenter or speaker really wanted to make their point. But they missed the mark completely. I hope you enjoy reading these Malphorisms as much as I enjoyed finding them.

Hobo Oil

Hobo Oil has a thousand and one uses. Cooking, moisturizing, engine lubricating, shoe polishing, among others. Try some today. It's finger licking good.

How this started: A mishearing of "Jojoba Oil" turned into "Hobo Oil", and thus an industry was born.


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250 Selby Avenue, Saint Paul MN. 55102
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